USPEC adheres to all principles of impartiality to ensure the exam and other activities are undertaken fairly and objectively. Any concerns about impartiality or exam conduct are taken seriously and promptly addressed.
Arrive at your desk 30-50 minutes before the exam starts to check the internet, system, review terms, conditions, and policies. The mock exam will be available 24 hours prior to the main exam. Make sure to take the mock exam and familiarize yourself thoroughly with all terms, conditions, and policies beforehand.
Consider the guidelines provided below to better understand how an examinee behaves during an examination. Contact us if you have any specific questions before your examination so we can provide you with more clarity.
If the policies are not followed, the proctor's decisions during the exam session, including termination of the exam for non-compliance, are final and cannot be appealed.
Please note: Consequences of the aforementioned violations may include stringent penal action.
Appeals will be reviewed by USPEC in accordance with the policies and procedures, and best practices to ensure fairness and integrity of the examination process.
Acceptable Grounds for examination appeals include but are not limited to the administration, and examination content. Examinees may submit an appeal under the following circumstances:
An examinee may appeal a failing exam result where the examinee believes that an exam administration condition negatively affected their ability to complete or pass the examination (administration appeal). Such appeals are limited to examinee complaints regarding unforeseen examination platform disruptions and issues, exam administration issues, and the conduct of personnel present during the exam administration. In order for an administrative appeal to be considered the examinee must:
An examinee may appeal one or more specific examination items and/or answers as inaccurate or incorrect; where the examinee believes that their failure to receive credit for such items and/or answers caused the examinee to fail the examination (content appeal). In order for a content appeal to be considered, the examinee must in the appeal narrative:
A candidate appealing improper questions may appeal the decision of USPEC by submitting a written appeal within thirty (30) days after receiving notification of results on the myUSPEC dashboard.
Examinees seeking to dispute any action or decision regarding their candidacy may download and fill up the Candidacy Reconsideration Request Form and send it to here for initiating the process and action.
Examinees missing a scheduled exam because of emergencies, should directly contact USPEC to report matter. The following reasons for missing out on, or not showing up for a scheduled USPEC exam have been defined as acceptably genuine, and deemed as justified for grant of Retake permissions if requested:
Examinees forced to miss out on their scheduled exam for any of the above-mentioned reasons are required to contact USPEC and request for a Retake by submitting doctor’s or hospital certificates etc., as proofs of the emergency encountered.
Note- The fee is non-refundable. However, if the case is not listed under our no-show policy, an additional fee of USD 50 will be charged to reapply for the exam.
The following grounds cannot serve as the basis of an examination administration or content appeal, and USPEC will not accept such examination appeals:
All appellants will provide written narratives and supporting documentation to USPEC via the form here. All appellants will receive an outcome of their appeal within 90 days of appeal submission.
Examinees must follow proper protocols and procedures before and after the exam. Please be mindful of the following guidelines:
Once registered, you will have 365 days to prepare, study, and take the exam. It is essential to schedule the examination at least 30 days prior to the completion of the 365-day period to secure the preferred exam schedule. Your exam scheduling window closes 10 days prior to the completion of the 365-day period. To schedule your exam after the expiration of 365 days, you will be required to pay a nominal fee of USD 50 through the myUSPEC dashboard.
If you fail to show up for the exam as scheduled, you will be marked as 'No Show’. To appeal this classification, you should contact USPEC within 48-96 hours of the missed exam for consideration.
To reschedule your exam, kindly log into your myUSPEC account at least 72 hours prior to your original exam schedule. Please note that rescheduling within less than 72 hours of your scheduled exam will incur a fee of USD 50, payable through your myUSPEC dashboard.
To cancel your scheduled exam, kindly log into your myUSPEC account at least 72 hours prior to the original exam date. Please be advised that a nominal fee of USD 50 will be charged for voluntarily canceling your exam and rescheduling it for a later date.
In the event of an unsuccessful outcome on your first attempt, you have the opportunity to reapply for the exam. You can schedule your exam for a nominal fee of USD 50, soon after your results are released on the myUSPEC dashboard.
If a candidate is unable to schedule their exam within the initial 365-day time period, they have the option to extend the exam window by paying a fee of USD 50 through their myUSPEC dashboard. This will allow them an additional 365 days to schedule and take the exam at a later date. However, this option is only available after the current exam window has expired.
Examinees are allowed to retake the exam as many times as needed, with a fee for each attempt. However, it is advised to aim for successful completion on the first try.
Maintaining the security and confidentiality of the examination is a critical aspect of establishing a successful and highly regarded professional certification credential. It is important that candidates comply with USPEC's security procedures and policies during exams to ensure a fair examination environment.
Exam violations are serious breaches of professional conduct and are not accepted by the institute. These violations can include but are not limited to, cheating, engaging in suspicious behavior during the exam, attempting to record or capture exam questions or materials, publishing the exam content on any public internet site, providing or receiving assistance, engaging in misconduct, and failing to comply with USPEC exam policies and rules which may be amended from time to time. Such violations can result in severe consequences, including exam score invalidation and disciplinary action. It is important for examinees to adhere to the highest standards of ethical behavior and comply with all exam policies and rules.
In the event of unethical behavior or a compromise of exam integrity, the proctor reserves the right to immediately halt an examinee’s participation in the exam. This decisive action will be taken if it is determined that the examinee has intentionally sought an unfair advantage. The proctor's decision will be deemed conclusive and binding, with no room for appeal or dispute.
You can submit a formal complaint with the appropriate authority if you believe that a candidate or CPEP™ charter holder has violated the Code of Ethics and Professional Conduct.Ethics Violation Complaint Form
The primary ID must be an original and valid ID, containing both, the examinee’s photo, and signature.
The secondary ID must be an original and valid ID, containing the examinee’s name and signature, or the examinee’s name and a recent photo.
USPEC conducts random audits to verify the accuracy of applicants' information and assess the credibility of candidates. It is essential to participate in the audit, submit the required documents within the deadline, and ensure they are correct. Failure to comply may lead to disqualification from taking the exam or revocation of earned credentials.
USPEC is committed to maintaining the highest standards in credentialing and upholding the integrity of its examination, certification, and awarding process. To achieve this goal, USPEC conducts a random auditing process that helps to ensure that the information provided by candidates is accurate and credible and that the standards of USPEC are consistently upheld.
Please note: The audit process is random and does not involve selecting candidates based on specific criteria.