Frequently Asked Questions/get-started/frequently-asked-questions
GENERAL
How would the CPEP™ program benefit me? +
What should I do to leverage my CPEP™ qualification best for my professional career? +
How can I display CPEP™ on my business card? +
How can I display my CPEP™ in my official email signature? +
PROGRAM ELIGIBILITY REQUIREMENTS
How many years of work experience is needed?+
What is the procedure used by USPEC to audit application forms? +
What should you do if your candidature is disapproved on eligibility grounds? +
APPLICATION REQUIREMENTS
How do I apply for the program? +
Do I have to complete the application form in one go? +
From the day of payment till when can I schedule my exam? +
From the day of payment till when can I schedule my exam? +
LEARNING RESOURCES
In what formats, will I receive the learning resources? +
Do I need to pay extra for study material? +
EXAMINATION CYCLE
Exam - Summary +
USPEC Examinations - System Requirements +
When can I see my result of the CPEP™ program? +
Can I take my USPEC exam using my own system? +
What is the format of the Examination? +
When will my CPEP™ qualification expire? +
EXAM DAY REQUIREMENTS
Is there a definite code of conduct policy? +
What IDs are accepted? +
What is the duration of the exam? +
How many questions are there in an exam? +
Can I carry my electronic devices (like mobile phones, digital watches, calculator, etc.) during the examination? +
Are we allowed to take breaks between the exams? +
At what time should I reach the exam application? +
RESULTS
How much do I need to score to clear the exam? +
When can I expect to get my result? +
What if I am not able to clear my USPEC exam in the first (1st) attempt? +
How will I receive my results? +
RENEWAL/MAINTENANCE
How do I maintain my CPEP™ program? +
How will renewal benefit me professionally? +
When can I submit my renewal application? +
How can I check my renewal dates? +
PAYMENTS AND REFUNDS
When will I get an invoice for my program package fee? +
What are the modes of fee-payment available? +
What is the refund policy in case I wish to withdraw from the program? +
Do I have to pay the fee again if I cancel an exam I scheduled? +
In case of payment failure whom do I need to contact? +
Can I pay the fee in installments? +
DIGITAL BADGING
What is Digital Badging? +
How does it work? +
What are its benefits? +
Do I have to pay extra for my badge? +
How do I share my digital badge? +
SHIPPING
How will my CPEP™ learning resources be shipped? +
How will I receive the tracking details about my learning resources? +
How can I track my learning resources? +
I have received an email saying that my learning resources have been delivered, but I haven’t received the same? +
My learning resources have been delivered to an incorrect address; what should I do now? +
What if my learning resources are delivered at my address but I am not present to receive it? +
Can I change my shipping/mailing address once I have paid the program fee? +
Can I reschedule the date of delivery of my learning resources? +
What can be done if I have received the damaged or wrong set of books? +
Can I get a new unit of learning resources? +
Will I have to pay any additional tax or duty? +
My order has already been shipped; can I cancel it now? +
MISCELLANEOUS
What is the process to change my name on the certificate? +
Would you inform my employer of the successful completion of my CPEP™ program? +
What is the procedure to issue duplicate certificate? +
What is the process to cancel my exam? +
What if I have canceled my exam due to some reason, but want to reapply for it now? +
Is there a way to reschedule my examination? +
What if I miss my scheduled appointment (No Show)? +
What emergency scenarios are covered under the No Show policy? +
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